Mediatica Spa | Business Operations
18109
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BUSINESS OPERATIONS

  • Contact centres and CRM
  • Business Operations
  • Digital Enterprise
  • Document Management and dematerialization
  • Finance and Accounting
  • Data Management
  • Professional Services

Mediatica S.p.A. has 400 work stations located in 5 Contact Centres organized as Competence Centres with highly specialized human resources and advanced technologies to support operation.

Mediatica provides Business Process Outsourcing by completely focusing on customer-defined operational process management, sharing its goals, procedures and quality standards.
Services are supplied from Mediatica S.p.A. offices and/or from the customers and are based on defined and measurable parameters and indicators – KPI and SLA -, that enable ongoing monitoring, reporting and quality control activities.
Customers can count on skilled staff to manage the entire outsourced project: outbound/inbound consultants, team-leaders, supervisors, coach, trainers, recruiting, business intelligence, data management, service delivery management.

Mediatica S.p.A. Via Silvio D’Amico 40 – 00145 – Roma – tel. 06-546411 – fax 06-94443308
Iscritta al Registro delle Imprese di Roma REA n. 968750 – C.F. 05489340728 – P.I. 06464901005 – Cap. Soc. € 1.245.600,00 (i.v.)
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